Refund & Cancellation Policy

Last updated: May 2026 — SiteForge, Dubai, UAE

Cancellation

You can cancel your subscription at any time from your billing portal (Manage subscription on the Pricing page). Cancellation stops the next renewal — you continue to have access until the end of the current billing period. There are no cancellation fees.

7-day money-back guarantee

If you're not satisfied with your first month, email us within 7 days of your initial charge and we will issue a full refund — no questions asked.

Pro-rated refunds

We do not offer pro-rated refunds for partial months after the 7-day window. Plan upgrades and downgrades take effect immediately and any difference is automatically prorated by Stripe and applied to your next invoice.

Failed payments

If a payment fails, Stripe retries automatically over several days. We'll email you before access is suspended. Your subscription is only cancelled after all retry attempts are exhausted.

One-time project fees

Project work (website builds, redesigns) is invoiced separately and is governed by the signed statement of work for that project.

How to request a refund

Email mouhannadnwilati@gmail.com with your order details. Refunds are processed within 5–10 business days back to your original payment method.